If you are trying to verify your phone number but do not receive SMS code for verification, you can try the following:
- Confirm that your phone number was correctly filled during the registration. If not - you can send a request to change your number;
- Wait a short time, and if the message doesn't arrive, request to re-send the message. You can safely repeat this request 1-2 times;
- Turn your phone off and on again, and request to re-send the message;
- Clear your browser's cache and cookie files and try again. You can also try using a different browser and/or Google Chrome Incognito mode.
If you receive the message below, wait an hour before trying to verify the phone again.
If none of the above suggestions help, contact our Support Team in live chats on our website or in your Trader's room. Support team will assist you with phone verification in real time.